Services

Everything your operations need to run without you.

Start with a diagnosis, build what's missing, then keep it running. Every engagement is practical, documented and built for the people who'll actually use it.

01 · Diagnose

Find exactly where your business depends on you.

The Ops Audit is where most clients start. In five business days, you'll know what's working, what's leaking, and what to fix first.

Ops Audit

One-week operations deep dive

Interview, workflow review, gap report and a prioritized roadmap.

  • 90-minute discovery interview
  • Gap report on workflows, tools and roles
  • Prioritized 90-day roadmap
  • 60-minute walkthrough call
$1,500Flat fee · delivered in 5 business days
02 · Build

Build the systems your team can run on.

Focused sprints that turn chaos into documented, automated, repeatable work, built in the tools you already use.

Build

SOP & Playbook Sprint

Your processes, written down and usable. You talk me through how work gets done; I turn it into clear, consistent SOPs your team can follow.

  • Process interviews with you or your team
  • Step-by-step SOPs in a consistent template
  • An organized playbook with owners and review dates
From $750Per sprint
Build

Automation Build

Stop doing by hand what a system can do for you. Forms, routing, reminders, reports and handoffs, built in the tools you already use.

  • Google Workspace, Forms, Sheets and Apps Script
  • Intake, routing, notifications and logging
  • AI-assisted workflows where they help
  • Documentation so your team can maintain it
From $750Per build
Build

Onboarding & Safety Systems

The people systems most organizations skip until something goes wrong.

  • Staff and volunteer onboarding pipelines
  • Tiered access and automated notifications
  • Crisis, safety and incident-reporting protocols
  • Training checklists and readiness tracking
From $1,500Per system
03 · Sustain

Keep it running, or get it ready to sell.

For leaders who want an ongoing operations partner, and owners preparing to hand the business to someone else.

Sustain

Fractional Ops Partner

A part-time operations leader in your corner, without a full-time salary.

  • Monthly strategy and accountability sessions
  • Ongoing SOP, system and automation work
  • Project and change management
  • Priority access between sessions
From $3,500/moMonthly retainer
Exit-ready

Operational Transferability Package

Make your business transferable, so it can run, and sell, without you.

  • Owner-dependency assessment
  • Full operations documentation
  • Transition playbook for the buyer
  • Handoff support through the sale
From $3,500 + success feeSuccess fee paid at sale
Learn about the package →
Not sure where to start?

Let's figure out the right first step together.

Book a free 20-minute call. You'll leave with a clear next step, whether or not we work together.